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24 Hour On-Call Coverage

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After-hours Questions and Visits

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Need a reliable online site for simple questions?
You may find the answer to your medical question at the American Academy of Pediatrics website that has a list of the most commonly asked questions.  Visit the the AAP's website http://www.healthychildren.org/.

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Need to speak to a nurse? 
We offer 24 hour call coverage, 7 days a week. We are here to help you, so don't hesitate to call. 
During regular business hours, simply call our office to speak to one of our nurses that are working the phones at the office:
 
(910) 762-2651 
 
After regular business hours, simply call our same daytime office number to reach our nurse answering service. 
You will then be connected to a pediatric nurse through our pediatric answering service. Most often, they can answer your questions after taking a brief history. 
 
Please be patient during the busy winter season, when call volume can be high.  If the nurse doesn't answer immediately, leave your name and number and they will call you back shortly.

Need to speak to the on-call doctor? 
If you do not need nursing advice, but instead need to urgently speak with our doctor on call, the answering service can connect you to the on-call doctor.  The Pediatric Center has one of its four pediatricians availabe every night, 7 days a week.  Either Dr. Edwards, Dr. Player, Dr. Jackson, or Dr. Renton, who all have home access to our patient's eClinicalWorks electronic charts, can always help our patients, the on-call nurse, MedAcs, or emergency rooms with after hours decisions.

Weekend Office Hours
The Pediatric Center is open every Saturday for our patients. We have walk-in hours from 9 AM to 11 AM on Saturday mornings to cover our patients' urgent problems, with one of our four doctors available on a first come/first serve basis during that time. 
 
After hours or when the office is closed, we direct our patients for non-emergent care to Wilmington's MedAc Urgent Care.  We have a co-management agreement with MedAc Urgent Care, so they can contact our on-call physician if needed, and send their notes about your child's visit to our office the next day.  They have 5 convenient locations in the Wilmington area and have extended hours on the weekends and holidays.  We are confident that our extended coverage will provide even better care for our patients in 2018!

Emergency Room Visits and Admissions

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If you must go to the ER, the ER physicians will take care of your child.  If your child is seen by a pediatrician in the ER, or must be admitted to Pediatrics overnight, we now have board-certified pediatric hospitalists at the Betty H. Cameron Women's and Children's Hospital that take care of our inpatient children, 24-7.   These are physicians that take care of hospitalized children exclusively, so they are well trained and experienced.  If you are admitted to the Pediatrics Floor, please tell them you are patients at The Pediatric Center.  That way, the hospitalists can keep us updated on our children that are in the Children's Hospital, and let us know your plan when you are discharged.  We also like to try and come by and see our admitted patients when rounding each day.


The Pediatric Center *1914 Glen Meade Rd *  Wilmington, NC  *  (910) 762-2651